Privacy Policy
Effective Date: 23rd May 2024
Introduction
Cadzow South Lanarkshire Private Hire ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") available on the Android Play Store.
By downloading, installing, and using our App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use our App.
Information We Collect
Personal Information
- Contact Information: We may collect your name, email address, and phone number when you register for an account, contact us, or use certain features of the App.
- Location Data: With your consent, we may collect and process your precise geolocation data to provide location-based services, such as booking a ride.
Non-Personal Information
- Usage Data: We may collect information about how you use our App, such as the time and duration of your use, the features you access, and your interactions with content.
- Device Information: We may collect information about your device, including your IP address, device ID, operating system, browser type, and mobile network information.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Services: We use your information to operate and maintain our App, including processing bookings, managing user accounts, and providing customer support.
- To Improve and Personalize Our Services: We analyze your usage data to understand how you interact with our App and to enhance user experience by personalizing content and features.
- To Communicate with You: We may use your contact information to send you updates, notifications, and promotional messages related to our services. You can opt- out of promotional communications at any time.
- To Ensure Security and Prevent Fraud: We use your information to monitor and analyze activity to ensure the security of our App and detect and prevent fraud.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
Data Sharing and Disclosure
We may share your information with third parties in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your information:
- Access and Correction: You can access and update your personal information through your account settings or by contacting us directly.
- Deletion: You can request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
- Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communications.
Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Cadzow South Lanarkshire Private Hire
32 Meikle Earnock Rd, Hamilton ML3 8AE Email: admin@slph.taxi Phone: 01698891990